Frequently Asked Questions about Getting an MLO License

You may have questions before you start your career as a Mortgage Loan Originator? Getting your MLO license is a simple process when you know the steps. We’ve broken down everything you need to do into this easy-to-follow FAQ guide. From the required training course and the national test to the background check, we answer every common question to show you just how simple it is to launch your new career in the mortgage industry.

MLO Licensing FAQs

What does MLO stand for?

MLO stands for Mortgage Loan Originator. An MLO is a licensed professional who helps consumers get home loans. They guide applicants through the mortgage process from application to closing.

What is the first step to becoming a licensed MLO?

The very first step is to create an account with the Nationwide Multistate Licensing System & Registry (NMLS). This will generate your unique NMLS ID number, which is required for all subsequent licensing steps. Next you will complete your 20-hr national course.

Do I need a college degree to be a Mortgage Loan Originator?

No, a college degree is not required to become an MLO. You must be at least 18 years old and have a high school diploma or GED.

What is the 20-hour SAFE course?

The federal SAFE (Secure and Fair Enforcement for Mortgage Licensing) Act requires all MLO candidates to complete a 20-hour pre-licensing education course from an NMLS-approved provider. This course covers federal mortgage laws, ethics, and lending standards.

Do I need to take more than 20 hours of education?

It depends on the state. While the federal minimum is 20 hours, many states require additional hours of state-specific law education. You must fulfill the requirements for each state in which you wish to be licensed.

What is the SAFE MLO Test?

The SAFE MLO Test is a national exam required for licensure. It assesses your knowledge of federal mortgage regulations, the loan origination process, and ethics. A passing score is 75% or higher. 24hourEDU includes a full Exam Prep Course for free to help you pass on your first attempt.

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How hard is the SAFE MLO Test?

The exam is challenging and has a 54% pass rate for first-time takers. The test is fair, and if you know the content, you will do just fine. Many candidates use the 24hourEDU free exam prep course and practice tests to improve their chances of passing.

What happens if I fail the SAFE MLO Test?

If you fail the test, you must wait 30 days before you can retake it. If you fail three times in a row, you must wait 180 days (6 months) before you are eligible to test again.

Are there background and credit checks involved?

Yes. As part of the application process, you must submit fingerprints for an FBI criminal background check and authorize a credit report pull through the NMLS. This is done AFTER you pass the SAFE MLO Exam.

Can I get an MLO license with bad credit?

Having a low credit score does not automatically disqualify you, but the NMLS requires MLOs to demonstrate financial responsibility. Significant derogatory marks, such as open collections, charge-offs, or a pattern of financial mismanagement, can lead to a denial of your license.

Can I get an MLO license with a criminal record?

You cannot obtain an MLO license if you have ever been convicted of a felony involving fraud, dishonesty, a breach of trust, or money laundering. A felony conviction for other crimes in the last seven years will also result in a denial.

How much does it cost to get an MLO license?

Each state's regulatory agency sets its own fees, which can range from around $50 to $300+ for initial applications. This includes the NMLS processing fee, background check and credit report fees, exam fee, and the state-specific license fee. This does not include the cost of the 20-hour pre-licensing course.

How long does the licensing process take?

The entire process can take anywhere from 4 to 12 weeks, depending on how quickly you complete the education, pass the exam, and how long your state's regulatory agency takes to approve your application.

What is company sponsorship?

A new MLO can apply for their license without a sponsor and the application will get approved in an "inactive" status. Once you find a sponsor, they will activate the license for you. To originate loans, your MLO license must be sponsored by a licensed mortgage company (a lender or broker). This means you cannot act as an independent MLO. Your employer's NMLS ID will be linked to yours, and they are responsible for supervising your activities. You will be able to set your hours and work from home in most cases.

Do I need a sponsor to get my license?

You can complete the education and pass the exam without a sponsor. However, your license will not become active until you are hired and a company initiates sponsorship for you through the NMLS.

Can I be licensed in multiple states?

Yes. You can hold licenses in as many states as you want. You must satisfy the specific licensing requirements for each state, which may include additional education and state application fees.

What is the Uniform State Test (UST)?

The UST is a test section that is now used by most states in place of a state-specific exam. It covers standardized content related to state mortgage laws. Many people refer to the entire exam as the NMLS Test; however, it is actually called the SAFE MLO Exam, which is the preferred name according to the NMLS.

What does a Mortgage Loan Originator do day-to-day?

A typical day for an MLO involves advising clients on loan options, taking loan applications, collecting financial documents, communicating with underwriters and processors, and networking to find new clients.

How do MLOs get paid?

Most MLOs are paid on commission, which is typically a percentage of the total loan amount. This percentage is known as a basis point (BPS). Some MLOs may earn a salary plus a smaller commission or bonus. The most successful MLOs prefer to work for 100% commissions, because their earning potential is unlimited.

What is the difference between a licensed MLO and a registered MLO?

Licensed MLOs work for non-bank lenders and brokers and are licensed by the state. Registered MLOs work for federally insured depository institutions (like Wells Fargo or Chase) and are registered with the NMLS but are not state-licensed.

Do I need to renew my MLO license?

Yes. You must renew your MLO license annually through the NMLS between November 1 and December 31.

What is Continuing Education (CE)?

To renew your license, you must complete at least 8 hours of NMLS-approved Continuing Education (CE) each year. This includes 3 hours of Federal Law, 2 hours of Ethics, 2 hours of Non-traditional Mortgage training, and 1 elective hour. Some states have additional state-specific CE requirements.

What happens if I don't renew my license on time?

If you fail to renew by December 31, your license will become inactive, and you cannot legally originate loans. You may be able to reinstate your license in the following months, but late fees will apply.

What skills are most important for a successful MLO?

Successful MLOs possess strong communication and interpersonal skills, a good understanding of finance and math, attention to detail, and excellent customer service abilities.

Where can I find the specific MLO license requirements for my state?

The most reliable source for state-specific requirements is the NMLS Resource Center website. You can look up your state's licensing agency and view a detailed checklist of all requirements. Our state licensing pages also provide the information you need to get started with your education for the state or states you plan to operate in as an individually licensed mortgage loan originator.

General Questions – Mortgage Loan Originator (MLO) Career


Is being a loan originator worth it?

Yes! Becoming an MLO can be extremely rewarding, both financially and personally. You help families achieve the dream of homeownership, build lasting client relationships, and enjoy a career with strong earning potential plus flexibility and independence.

How many hours a week does a MLO work?

Most MLOs work around 40 hours weekly, with the perk of flexible scheduling. As you gain experience, you’ll set a rhythm that balances client needs with your lifestyle—while still maximizing income.

Is it hard to make money as a mortgage loan originator?

Not if you’re motivated and client-focused. Because compensation is typically commission-based, your earnings scale with your effort. Many new MLOs begin closing deals within their first few months and see income grow quickly.

How fast can I become a loan officer?

Faster than you might think. In most states, you can complete the required 20-hour pre-licensing education, pass the SAFE MLO exam, and submit your application within a few weeks to a few months—so you can launch your new career quickly.

How hard is it to pass the MLO test?

Very passable with preparation. Complete the required coursework, study consistently, and use practice exams. With the right training program, you’ll have the knowledge and confidence to pass.

Are loan officers (MLO) in high demand?

Yes. People are always buying and refinancing homes, so MLOs are continually needed. Even when interest rates shift, strong opportunities exist across purchases, refinances, and specialty loan products.

How to start off as a loan officer?

Complete your pre-licensing education, pass the SAFE MLO exam, and get licensed in your state. Then join a lender or broker. Many employers offer mentorship and on-the-job training to help you ramp up quickly.

Is loan officer an entry level job?

Yes. It’s one of the best entry-level roles in financial services. You don’t need prior mortgage experience—just complete your licensing steps, learn the basics, and bring a strong work ethic.

How do loan officers get paid?

Typically by commission—a percentage of the loan amount on the deals you close. Some companies offer a base salary or training stipend, but commission is where most MLOs see earnings accelerate.

Can you work from home as a Loan Officer?

Absolutely. Many MLOs work remotely, helping clients via phone, video, and secure online applications—making this a flexible, modern career path.

How much commission do loan officers make?

Comp varies by company and market, but a common range is about 0.5%–1% of the loan amount. A few successful closings per month can add up to a strong income, with many experienced MLOs earning six figures.

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This is the course needed to obtain your Mortgage Loan Originator license. Unlike other schools, we include our Exam Prep Course Free (includes 1,000+ practice questions and a study guide), so you have everything in one package designed to get your license!

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